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Real Estate
  • How does someone save when they invest in an off plan compared to buying a ready built house?

    Investing off plan means that an investor purchases property before completion. Off plans are generally driven by the high real estate prices and the longevity of time taken to guarantee delivery of completed units, given the low supply rates of real estate units despite consistently increasing prices. Off plans have become increasingly popular since prices of sold property are lower than market prices. Prices can be upto 50% lower. The sale procedure for an off plan development commences with signing of three documents namely: the letter of offer, the reservation form and the sale agreement. It is usually beneficial to buy real estate off plan since:

    1. Investor benefits from potential high capital gains – Since the investors are acquiring a future asset at current prices and hence in a peaking market buyer attains capital gains and significant margins upon completion.
    2. Flexible payment plans – since all that is needed is a deposit to a tune of 10 to 20% of purchase prices, with the rest of the amount being paid in flexible instalments or upon completion. This allows individuals without adequate finances to acquire a stake in real estate
    3. Preference – Buyers have the concession of choosing the most viable locations and can get houses in line with preferences as opposed to buying a complete house where investors are compelled to settle for left over locations.

    Off plan investment enhances flexibility as it allows investors to make piece meal payments, this allows the investor to save as it reduces balances to be paid upon completion. Moreover, investors can agree with the seller on how balance will be settled and payments can be made as construction continues this allows for better planning and saving

    Investing off plan means that an investor purchases property before completion. Off plans are generally driven by the high real estate prices and the longevity of time taken to guarantee delivery of completed units, given the low supply rates of real estate units despite consistently increasing prices. Off plans have become increasingly popular since prices of sold property are lower than market prices. Prices can be upto 50% lower. The sale procedure for an off plan development commences with signing of three documents namely: the letter of offer, the reservation form and the sale agreement. It is usually beneficial to buy real estate off plan since:

    1. Investor benefits from potential high capital gains – Since the investors are acquiring a future asset at current prices and hence in a peaking market buyer attains capital gains and significant margins upon completion.
    2. Flexible payment plans – since all that is needed is a deposit to a tune of 10 to 20% of purchase prices, with the rest of the amount being paid in flexible instalments or upon completion. This allows individuals without adequate finances to acquire a stake in real estate
    3. Preference – Buyers have the concession of choosing the most viable locations and can get houses in line with preferences as opposed to buying a complete house where investors are compelled to settle for left over locations.

    Off plan investment enhances flexibility as it allows investors to make piece meal payments, this allows the investor to save as it reduces balances to be paid upon completion. Moreover, investors can agree with the seller on how balance will be settled and payments can be made as construction continues this allows for better planning and saving

  • Are there any structural issues in your projects?

    There are no structural issues in our projects.  We have an internal Quality Control and Quality Assurance team that visits the sites on a daily basis to vet and ensure the projects meet all the standards. We have hired the best contractors in the market that oversee the development of this sites. To clear any doubt you can also visit any of the sites from the link below http://crm.cytonn.com/clientevents/slug/weekly_real_estate_site_visit

  • What is the process of a site visit to any of Cytonn’s developments?

    To book a visit please click the link http://crm.cytonn.com/clientevents/slug/weekly_real_estate_site_visit

  • What is the status of the Newtown project? In terms of ground breaking and Title Deeds?

    Newtown is a masterplan project that will take between 10 to 15 years, which is a standard for projects of such magnitude. The land is being acquired through an extended probate process and that takes time, but we have no doubt that we shall complete. Once the probate process is concluded and transfer done, the title deeds will be issued. We are also in the process of engaging the relevant authorities to build the 10km road connecting the town to the main highway (Mombasa Road), and this too shall take time. Until the transfer issue is resolved we have slowed down on the development. However, we continue to sell it for investors who are taking a very long-term investment horizon that shall not provide liquidity now, but shall provide above average return for the long-term. The concept viability is subject to getting the road however, we are progressing uses that are not dependent on roads such as education.

  • Are there plans to have a project around the Lake Naivasha/Mombasa region?

    Currently, we are not actively pursuing Lake Naivasha and the Mombasa region since they are not part of our focus areas. However, we keep on looking at the market to find out the most viable areas to invest, this means that we consistently maintain an open perspective on all areas.

  • How different are we from other developers in the market?

    Real Estate developers are entities involved in the construction, development and the purchase of property after which they sell as improved land to willing buyers. Cytonn Real Estate is a development firm that aims at developing institutional grade real estate. The firm is well equipped with a team of extensively experienced individuals in the field of real estate who work towards delivering quality as well as aspirational real estate developments that encourages community living. Unlike other developers who focus on data collection and analysis, we go an extra mile and identify existing market niches, inform concept development and enhance market knowledge. This requires adept market understanding that facilitates opportunity identification and manipulation. Our diverse networks that span both locally and globally enable us bring together land owners through Joint Ventures (JVs) and tap into capital. We also encourage investor participation making our clients attain what matters most to them through:

    1. The real estate backed fixed income notes that offer a secure and fixed rate of return over an agreed period of time
    2. The purchase of completed developments in a project through varied payment methodologies for instance cash terms, instalment price, the mortgage option and the zero deposit that gives client leeway to select the most comfortable payment plan for them based on income and cash-flows.
  • What happens if a project that had a larger allocation of funds develops issues and needs to close?

    We focus on diversification of our real estate projects, whose concepts are well researched, conveyancing done and peer reviewed. This are also pre-sold before ground breaking. Therefore, probability if close is fairly low.

Corporate
  • What is Open to Talk?

    Cytonn “Open to Talk” initiative primary purpose is to facilitate an open and transparent engagement with all our stakeholders about the social media challenges we have faced. You can view our responses on the link below https://www.cytonn.com/open-to-talk

  • What is the process of being a supplier in Cytonn and do I have preference if I invest?

    Send your business profile to procurement@cytonn.com one of the team members will reach out within 2 hours and take them through the procurement process. There is no preference given if you are an investor.

  • Cytonn’s standard position and response on any allegation i.e. do we have a standard response?

    We have the open to talk platform that we use to address all the concerns. You can view our responses on the link below https://www.cytonn.com/open-to-talk

  • Is the staff attrition rate high?

    Cytonn through CYLP prepares staff for the market - both at Cytonn and externally. Some staff will leave at different levels of their careers at Cytonn. Second to note is that the Cytonn culture is not a fit for everyone. The fast pace and long working hours especially, make some people leave when they can't keep up. Every successful business has been built through hard work and that is our culture. It’s common for investment and professional services organizations to have high attrition. It’s all the design for our business, to be bottom heavy, so we expect people to leave however, our regrettable attrition rate is low, at 10 percent.

  • Is Cytonn a bank?

    We are not regulated by the Central Bank of Kenya and are not licensed to take deposits from the public. As discussed above, Cytonn HYS is an investment product, not a banking product. Our investment solutions are privately offered investments through the private offers regulatory framework

Cytonn High Yield Solutions
  • Who regulates CHYS?

    Cytonn HYS is currently a privately offered solution, offered exclusively to high net worth individuals and is “self-regulated” through its own governance structure of the board, custodian, auditor and principal partner, Cytonn Investments, that is rated by Global Credit Rating (GCR) a credit rating agency

  • How are you able to offer 18% yet banks offering much lower rates?

    Cytonn HYS rate is priced off the loan price market, not off the money markets. Because the funds are mainly used for real estate development, which is mainly sold off plan, the appropriate benchmark is the cost of loans, and the typical real estate developer accesses bank financing at 14% - 18% per annum

  • How come no one else is offering these rates?

    Offering higher than average rates requires a comprehensive platform; the Investment Manager has to have the asset yield that can support the return. The Promoter has to have an investment function that interfaces with investors (Cytonn Investments), and a yield generating function that generates the yield (Cytonn Real Estate). Cytonn is the only brand in this market that has coupled up investment management and real estate development onto one platform. A promoter cannot offer high returns without a high yielding asset to support the return

  • Why does my bank or relationship manager talk badly about Cytonn HYS?

    First, it is possible that RMs don’t understand how structured notes work. Secondly, Cytonn HYS offers a very competitive private alternative to fixed-term bank deposits, hence can be construed to be in direct competition. It is not the first time established players have opposed new products. The banking industry was hesitant when M-Pesa was introduced 10-years ago as a new means for money transfer, but today M-Pesa is the leading means to transact cash. Taxi owners and drivers opposed the introduction of Uber, but today Uber is the most used means of cabbing in Nairobi. And established banks ridiculed the transformation of Equity Bank from a building society to a commercial bank, and today it is the largest bank by market capitalization. History is littered with examples of established order talking down innovation and emerging technologies that are perceived as threatening

  • Who does Cytonn HYS target?

    Cytonn HYS targets high net worth individuals and institutions with the capacity to understand the risks and complexity of the investments. They have to go through a prequalification process and be admitted by an existing Partner into the Partnership. It is privately offered

  • How come other fund managers at some point stopped issuing HYS?

    HYS is an unregulated investment solution offered through private channels. Our understanding is that Fund Managers, themselves CMA regulated entities, were issuing HYS in contravention of Section 26 (1) (b) of the Capital Markets Act, which prohibits carrying out “any activity outside the scope of the licensed or approved activities”. The placement has to be structured to conform to the private offers regulations. It is our understanding that other competitors are restructuring their offerings

  • What is the profile of investors in Cytonn HYS?

    Cytonn HYS investors include local high net worth individuals, Kenyans and other East Africans in the Diaspora, local institutions such as SACCOs and chamas, as well as international institutional investors. The leading investor is Taaleri, a USD 7 billion investor based in Finland, whose representative also sits on the Board

  • Is CHYS a Ponzi Scheme?

    A Ponzi scheme involves offering high returns that are not supported by any underlying economic activity or enterprise. Essentially returns are paid out of cash flows from new investors. Any offer of above market returns has to be able to demonstrate the actual assets / underlying economic activity that supports the returns. In the case of Cytonn HYS, the returns are supported by the 10 ongoing and largely pre sold developments

  • Why did 'Cytonn CMS' change to 'Cytonn HYS'?

    Following the licensing of our asset management affiliate, Cytonn Asset Managers Limited, we have been engaging with the regulator to bring certain products within the regulatory ambit.

    As part of the process, we renamed Cytonn Cash Management Solutions LLP, (Cytonn CMS) to Cytonn High Yield Solutions LLP, (Cytonn HYS) effective 9th July 2018.

    The key reason for the change is to have a name that is consistent with the underlying asset class, which is high yielding real estate that supports the high yield returns. Cytonn HYS typically invests around 70% of the fund into investment grade real estate.

  • What are the requirements for joining HYS?

    Fill in the Investment Agreement Form and attach the KYC documents, which are; National ID/Passport, KRA Pin, Proof of Banking

Investments
  • What happens when there is a default?

    To evaluate a default, we need to look at the probability of default and the loss given default. The portfolio contains a highly diversified set of investment grade real estate assets that is selling off plan and liquid investments. Additionally, the corporate guarantee empowers investors to recover any amounts due from the promoter, Cytonn Investments Management Plc. A recent example is the minimal investments Cytonn HYS had in Imperial Bank and Nakumatt Commercial Paper; the defaults were taken up by the promoter, Cytonn Investments Management Plc, hence shielding our investors from any losses

  • What is the difference between a deposit offering a rate and an investment offering a rate?

    Deposit rates are fixed and guaranteed by the bank, which is regulated by the Central Bank of Kenya. The rate a bank can offer is largely determined by the rate at which they can lend the funds and still keep a margin. On the other hand, an investment rate is determined by the profit returns generated by the commercial enterprise in which the funds are invested, such as real estate development

  • What are the minimum amounts for each of the funds available on the mobile app?

    The CMMF minimum top-up is Kes 1000

    CPN and CHYS have minimum top-ups of Kes 100,000

  • How long does a direct bank deposit take to reflect if I use Pesalink?

    The funds reflect immediately

Cytonn Money Market Fund
  • What is a Money Market Fund?

    A money market fund is a Collective Investment Scheme that pools funds from investors and invests in liquid interest earning instruments such as bank deposits, Treasury bills and commercial papers that have a short-term maturity profile. Each investor is allotted units in the fund based on the value of their investment.

  • What is the difference between a Money Market Fund and a Bank Deposit?

    A bank deposit is a security at a commercial bank, which can be fixed or flexible and earns an agreed interest rate. A money market fund on the other hand is a collective investment scheme, which does not have a fixed return, as the return fluctuates depending on the performance of the underlying investments in the fund, which may also include bank deposits.

  • What are the advantages of a Money Market Fund?

    There are a number of advantages of investing in a Money Market Fund:

    1. Professional Fund Management- as the fund is managed by investment experts
    2. Diversification- With a relatively small investment, investment in a money market fund provides access to a broad spread of securities thus minimizes financial risk
    • Potential for Higher returns- through pooling of funds and professional investment management, money market funds potentially provide superior returns than comparable products in the longer term
    1. Flexibility- you are able to easily move funds between various other collective investment schemes like the Balanced and Equity Fund
    2. Accessibility- the money market fund is liquid and easily accessible, meaning you can withdraw funds at short notice
    3. Safety- the fund is regulated by the Capital Markets Authority and is also overseen by a dedicated trustee and custodian whose role is to ensure that the fund manager acts in the investors’ best interest and conforms to best practice
  • What is the withholding tax for Cytonn Money Market Fund and is the tax final? When is the tax submitted?

    A withholding tax of 15% for both residents and non-residents is paid on the interest earned and is remitted by the 20th day of each month. Yes, the tax is final since CMMF is a Collective Investment Scheme

  • Where does the fund manager invest the funds collected from Cytonn Money Market Fund?

    The funds are invested in high-quality interest bearing assets such as the Fixed Income instruments and other short term money market instruments such as the fixed deposits

  • Can I invest in CMMF USD?

    Yes, CMMF USD is available for all investors who are looking to invest using the United States Dollar (USD) currency

  • What is the withholding tax for CMMF?

    A withholding tax of 15% for both residents and non-residents is paid on the interest earned on CMMF and is remitted by the 20th day of each month. The tax, however, is final since CMMF is a Collective Investment Scheme

  • What is the management fee for CMMF and at what point is the management fee charged?

    The management fee for CMMF is currently at 1.5% Per Annum on the average Asset under Management of the Fund, and it accrues daily as such translating to a daily fee of 0.004% 

  • Where are the funds invested?

     Money market funds are low risk and geared towards capital preservation while still providing for flexibility on liquidation. Our current market allocation is:

    • 60% bank deposits, but the target is usually 50%,
    • 20% government paper, the target is 25%,
    • 20% other, including commercial paper and high yielding investments; the target is 25%.

    These allocations are strictly in compliance with both the CMA Regulations and the Trust Deed and Rules.

  • Where can we monitor the fund manager’s performance?

    The daily and annual yields of the Fund are published in the newspaper. Alternatively, you can track the performance online through logging in your client account on our website, USSD through *809# or by using the Cytonn App that is available on both Google Play store Store and Apple App Store 

  • Is interest in CMMF negotiable?

    No, the interest is not negotiable. It is based on the performance of the underlying assets where the Funds have been invested. The funds are invested in high-quality interest-bearing assets such as Fixed Income instruments and other short-term money market instruments such as fixed deposits.

  • Are rates inclusive of management fee?

    Yes, however, the management fee does not reduce your earnings. This is because the rates are based on the Net asset value of the Fund and as such management fee has been factored in.

  • How do I invest in Cytonn Money Market fund?

    Clients can invest in CMMF with as little as Kshs 100 using the following methods:

     

    Method 1 – Using the web platform.

    1. Visit https://clients.cytonn.com/apply/investment
    2. Fill in the online application form.
    3. Enter token sent to your phone number.
    4. Deposit as little as Kshs 100 using your Bank account or M-PESA.
    5. Click on Submit and Complete the Application.

    NB. You will then receive an SMS acknowledging account creation and an activation link sent to your email that expires in 24 hours.

     

    Method 2 – Using USSD.

    1. Dial *809#.
    2. Select Create Account.
    3. Enter your full names.
    4. Enter your ID number or Passport number.
    5. Enter the source of funds.
    6. Enter your email address (optional).
    7. Enter FA Referral Code (optional).
    8. Choose the product to invest in (CMMF).
    9. Enter the amount to invest.
    10. Choose the payment method (Bank or M-PESA).
    11. Confirm your Details

    You will then receive an SMS acknowledging account creation, the account temporary PIN, your client code and link to Terms and Conditions

     

    Method 3 - Using the Cytonn App (available on Android Play Store or iOS App Store).

    1. Download the Cytonn Mobile app.
    2. Enter the amount to invest.
    3. Accept terms and conditions.
    4. Enter the application details.
    5. Enter token sent to your phone number.
    6. Choose the payment method (Bank or M-PESA).

    NB. By choosing Bank as the payment method on any of our platforms, you will receive our Bank deposit details via SMS.

  • How do I withdraw in Cytonn Money Market fund?

    Clients can withdraw their CMMF funds to either M-PESA or Bank account on all our platforms using the following methods:

     

    Method 1 – Using our web platform.

    1. Visit https://clients.cytonn.com/
    2. Once Logged in, click on view fund (CMMF).
    3. Click "Sell Units".
    4. Select product to withdraw from.
    5. Select the account to send the funds to (details on record will be displayed).
    6. Enter the number of units you would like to withdraw.
    7. Confirm sell unit details.
    8. Enter token sent via SMS/Email/Authy.

     

    Method 2 – Using USSD.

    1. Dial *809#.
    2. Enter your PIN.
    3. Select Option 1: Transact.
    4. Then Option 2: Withdraw.
    5. Choose the product to withdraw from (CMMF).
    6. Choose where you would like us to send the money:
    7. • Option 1. M-PESA
    8. • Option 2. BANK
    9. Select the account to send the funds to (details on record will be displayed).
    10. Input the amount you would like to withdraw.
    11. Confirm details.

     

    Method 3 – Using the Cytonn App (available on Android Play Store or iOS App Store).

    1. Once logged in, click on your CMMF investment.
    2. Click "Sell Units".
    3. Enter the number of units to withdraw.
    4. Select Bank account/M-PESA number to send funds to.
    5. Confirm details.
    6. Enter token sent via SMS/Email/Authy.
  • After the government initiative to reduce the tax due to the pandemic, has the withholding tax been reduced on CMMF?

    No, the President’s directive on the tax relief to cushion the economy and Kenyans from the effects of Coronavirus does not affect the Withholding Tax (WHT). CMMFs withholding tax remains as is, 15.0% on the interest earned

  • Who are your trustee and custodian?

    Co-operative Bank of Kenya (Coop Bank) is the funds’ Trustee while Kenya Commercial Bank of Kenya (KCB) is the funds’ custodian

  • How will COVID 19 affect Cytonn Money Market Fund?

    With the flight of investors to safe havens in fixed income instruments, returns on CMMF will remain relatively stable and liquid due to the adequate buffer provided by the stability in the government yields. You can read more from our topical. Click

  • How do I open a Money Market Fund for a minor?

    Clients who wish to open a CMMF account for a minor will fill the online application form with the details of the minor. The parent / legal guardian will sign all the documents. Upon attaining the age of 18, the minor will be entitled to the investment.

  • How long is the withdrawal period for Cytonn Money Market Fund?

    For withdrawals below 300k, this will be done automatically to M-PESA or bank and received within 3 minutes. Withdrawals above 300k can only be done to the bank and will take 2-4 working days. All withdrawal instructions have to be done through any of the online platforms or USSD. Any manual instructions will attract an additional charge of Kshs. 200 to process.

  • What ways can clients in the diaspora register for CMMF?

    Clients in the diaspora can register using the online platform https://clients.cytonn.com/apply/investment or through the Cytonn Mobile Application.

  • What are the risks when investing in CMMF?

    Although CMMF is a low-risk investment, it is prone to risks such as the interest rate risks. Returns on the fund are pegged on the performance of the interest-bearing assets. When the yields decline, the interest rate for the fund also declines and vice versa

  • What is the minimum amount of investment?

    You can invest in CMMF with as little as Kshs 100

  • Can I lose my principal when I invest in CMMF?

    No, since CMMF is a low-risk investment your principal invested is safe.

  • Is the interest rate fixed in CMMF?

    No. The overall returns for the fund fluctuate depending on the performance of the interest-bearing assets the fund has invested in

  • Are top-ups mandatory in CMMF?

    Top-ups are not mandatory in CMMF. Clients can top-up their CMMF accounts at their convenience

  • What's my Client code/Account number?

    You can retrieve your client code in the following ways:

    Via Short Code *809#:

    1. Dial *809#
    2. Enter your PIN
    3. Select My Account
    4. Check Balance
    5. Your Client Code/Account No will be displayed beside your balance as follows:

    Account 12345 - KES XXX

     

    Via Mobile App:

    Select Accounts on the bottom right of the navigation pane.

    Your Client code/Ac No will be displayed beside your account name.

     

    Via Web:

    Multiple Accounts

    Visit clients.cytonn.com and log in to your account.

    Your client code/ Ac No will be displayed on the top right of your screen

  • How do I retrieve my *809# PIN?

    If you have forgotten your PIN, simply do the following to set a new PIN:

    1. Dial *809#
    2. Enter 00
    3. Enter ID no. in prompt
    4. Enter your new PIN

    You will receive a text message with your new PIN.

  • How do I reset my password?

    You can reset your password via the Web portal or Mobile App:

    1. Click forgot password.
    2. Enter your username or email address you used to register in the prompt given.
    3. Choose the mode of verification to verify your identity
    4. Enter the verification token sent to you
    5. Create a new password.
  • How do I activate my online account?
    1. Visit clients.cytonn.com
    2. Click 'Activate my online account'
    3. Enter your assigned username or email address used to register
    4. Verify your identity using the verification token sent to you on SMS
    5. Create and confirm your password
    6. Login
  • Activation link is not working

    Visit clients.cytonn.com and follow the steps in Question 5 above

  • How do I access my new CMMF account?

    You can manage your CMMF account in the following ways:

    To access via *809#

    1. After creating your account via *809#, we shall send you a text message with your temporary PIN.
    2. Dial *809# and enter the temporary PIN sent to you.
    3. Change to your preferred PIN

     

    To access via Web Portal

    1. Visit clients.cytonn.com
    2. Select Activate my account
    3. Enter your assigned username or email address used to register
    4. Verify your identity using the verification token sent to you on SMS
    5. Create and confirm your password
    6. Login

     

    To access via Mobile App

    1. Activate your account via the web portal as shown above.
    2. Download the Mobile App from the Play Store or App Store.
    3. Enter your Login details.
  • How do I validate my ID?

    Using the Cytonn App

    1. Login to the  Cytonn App

    2. Click on Profile

    3. Click on Personal Information

    4. Click on ID/Passport

    5. Upload ID details

    Using the Cytonn Client portal.

    1. Login to the Cytonn Client portal.

    2. Click on My Profile

    3. Click on Personal Information

    4. Click on ID/Passport

    5. Upload ID details

  • How many days does the funds reflect in the CMMF account?

    M-Pesa deposits made on working days reflect after 24hrs.

     

    Top up via Bank

    Local banking

    Local deposits made on working days take 12-48hrs to reflect. A business confirmation is sent once the investment has been made.

     

    Diaspora banking

    Diaspora deposits take 2-4 working days to reflect.

     

    Note:

    • Working days include Monday to Friday.

    • Working days exclude holidays and weekends.

    • Deposits made on eve of or during holidays/weekends will assume the timelines stated above, 'from the next working day.'

    • In some cases, we might ask you to send proof of payment.

  • How do I open a CMMF Account?

     

    Using Cytonn App

    1. Download the Cytonn App from the PlayStore/ App Store.

    2. Open the App and Sign Up.

     Using Web Portal

    1. Visit our website clients.cytonn.com.

    2. Sign Up.

    Using USSD

    Dial *809# then Create an account

Cytonn Asset Managers
  • What is the CMMF account opening process?

    Clients can invest in CMMF with as little as Kshs 100 using the following methods;

    Method 1 – Using the digital platforms

    1. Go to our application portal
    2. Fill in the online application form
    3. Deposit as little as Kshs 100 using your bank account or M-Pesa
    4. Click on Submit and Complete the Application

    Method 2 – Using USSD

    1. Dial *809#
    2. Select Create Account
    3. Enter your Name and ID number
    4. Enter your email address (optional)
    5. Enter FA Referral Code (optional)
    6. Confirm your Details
    7. Select Create Account
    8. You will then receive an SMS acknowledging account creation, the account PIN, client code and link to Terms and Conditions
  • How do I top up my CMMF account through USSD?

     

    1. Dial *809#
    2. Enter your PIN
    3. Enter the Amount you want to invest
    4. Choose method of payment i.e. M-Pesa or Bank transfer/deposit
    5. For M-Pesa Enter your M-Pesa PIN
  • How do I TopUp to the CMMF?

     

    Using the Cytonn App

    1. Login to the  Cytonn App

    2. Click on Top Up

    3. Enter amount

    4. Choose bank/M-Pesa

    5. For Bank attach an image of the deposit slip/payment screenshot.

    6. Click on Buy Units.

    7. Confirm transaction.

    8. Enter Mpesa PIN for M-Pesa option

     

    Using the Cytonn Client portal.

    1. Login to the Cytonn Client portal.

    2. Click on Dashboard

    3. Click on Top-Up

    4. Enter amount

    5. Choose bank/M-Pesa

    6. For Bank attach an image of the deposit slip/payment screenshot.

    7. Click on Top Up.

    8. Confirm transaction.

    9. Enter Mpesa PIN for M-pesa option.

     

      Using *809#

    1.  Enter USSD PIN

    2. Select Option 1 top up

    3. Select account to transact from

    4. Confirm Clinet code

    5. Input amount tom top up

    6. Choose method of payment Bank/M-Pesa

    7. Enter M-Pesa PIN.



     

          Direct Paybill.

    • Business NUMBER:775093(CMMF Direct Paybill).

    • Account No:Your Client Code.(This is the direct paybill automatically updates on mail and text charges for amounts above 100 bob.)

         

          Using SBM BankOnline Transfer.

    •       Account Name:Cytonn Money Market Fund Collection Account.

    •       Account Number:0012400721001.

    •       Bank Name:SBM Bank(Kenya)Limited.

    •       Branch:City Centre Branch.

    •       Bank Code:060.

    •       Swift Code:SBMKENYA.

    •       Email:clientservices@cytonn.com

    •       P.O.Box:20695-00200 Nairobi.

     

       Using Sidian BankOnline Transfer.

    •       Account Name:Cytonn Money Market Fund Collection Account.

    •       Account Number:1999330000474.

    •       Bank Name:Sidian Bank Limited.

    •       Branch:Head Office.

    •       Bank Code:066.

    •       Swift Code:SIDNKENA.

    •       Email:clientservices@cytonn.com

    •       P.O.Box:20695-00200 Nairobi.

     

         Via M-Pesa Paybill

    •      Business Number:552800(SBM Bank’s Paybill).

    •      Account Number:0012400721001.

        

         Via M-Pesa Paybill

    •      Business Number:111999(Sidian Bank’s Paybill).

    •      Account Number:1999330000474.

     

        After that you can share a proof of deposit  to our email.Contact the client services at  clientservices@cytonn.com case of any queries.

    Note:

    The minimum investment amount is Ksh 100.

        

Pension
  • What is Cytonn Personal Retirement Benefits Scheme (CPRBS)?

    This is a scheme designed to enable individuals to save for their retirement by making regular contributions to the scheme during their working years and growing their retirement savings. The retirement age for the scheme is 60 years. 

  • What is the minimum contribution?

    Members may contribute as low as Kshs. 1000 per month. 

  • How do I transfer my contributions from another retirement benefits scheme to CPRBS?

    To transfer contributions from another registered retirement benefits scheme to CPRBS, one would be required to fill an exit form for the said scheme and on the exit form, they choose the option of ‘transfer to another scheme’, where they will input the details of the CPRBS, including their membership number and the benefits will be transferred accordingly. 

  • Can I move my personal contributions from an umbrella to a personal scheme?

    Yes, upon leaving the service of the participating employer of the umbrella scheme, one can transfer their contributions as well as the employer’s contribution into a personal pension scheme. The process will be similar to 3 above 

  • How are the schemes assets invested?

    Each scheme has an Investment Policy Statement (IPS) that guides the Fund Manager when making investments of the Scheme. The IPS contains investment limits of the scheme’s assets in different asset classes. The limits are in line with the RBA regulation. 

  • What returns can I expect?

    CPRBS is a segregated scheme and as such cannot guarantee a return. However, our strategy as Cytonn Asset Managers is to have a well-diversified portfolio, capitalizing on our capability in alternative investments and thus optimize investment returns and offer members above market average returns, as we have been able to offer for all our products. 

  • Who are the service providers for the scheme?

    The service providers of the CPRBS are: 

    • Trustees- Kingsland Court Trustee Services 
    • Administrators- Enwealth Financial Services 
    • Custodian- Standard Chartered Bank 
    • Fund Manager- Cytonn Asset Managers Limited 
  • How do I join the scheme?

    Fill in the application form and attach a copy of your ID/Passport, KRA PIN and proof of address. Once you make your first contributions, you shall be issued with a membership number. 

  • What happens if I die or I am no longer able to meet the obligations?

    The total fund made up of the contributions plus the investment returns is paid to the nominated beneficiary upon death of the member. 

  • How do I know how much I have contributed to the scheme and the interest I have earned?

    We send contribution statements to members on a monthly basis. You can also log in into the client portal and see your client statement. The interest is distributed to the members once a year after the scheme is audited and thus the interest will reflect on your statement after distribution. 

  • Is there a need for me to join CPRBS if I already have NSSF?

    With NSSF monthly contributions being about Kshs 200 for employee and Kshs 200 for the employer, the benefits paid out are not enough to provide for your retirement, and thus you will need to join another scheme to help grow your retirement pot. 

  • Do the contributions I made to the scheme earn interest?

    Yes. Contributions are invested and start earning interest from the day the contributions are received. The total accumulated funds is made up of your contributions plus the investment income. 

  • Is it true that if I change my job I cannot access my benefits before attaining the retirement age?

    After changing jobs, you can access 100% of your contributions but you cannot access the employer’s contributions until retirement. You can however choose to transfer the benefits to another scheme. 

    For self-employed individuals, where there is no employer contributions, one can withdraw from the fund anytime, before retirement, and be paid 100% of their contributions, less applicable tax 

  • What is the difference between an income drawdown and an annuity?

    An income drawdown is an arrangement where at retirement, the retiree transfers his/her retirement benefits into an income drawdown fund and chooses to withdraw a certain percentage of his retirement benefits monthly, quarterly, semi-annual or annually for a minimum of 10 years. After the 10 years, one can withdraw the balance as a lump sum, continue with the drawdown or purchase an annuity. For income drawdown, the funds are invested and they continue to grow. 

    An annuity is a contract between an individual and an insurance company. In exchange for the lump sum that is paid by the individual, the insurance company agrees to make regular guaranteed payments according to the terms of the contract. 

  • How do I access my benefits on retirement?

    Your benefit is paid as a Lump Sum at retirement. You can then choose to purchase and annuity or transfer the benefits into an income drawdown fund. 

  • Are there any Tax benefits

    KRA allows tax relief of up-to 240,000p.a or 30% of your annual earnings, whichever is lower for amounts contributed to a registered scheme. At withdrawal or retirement, you are entitle do a tax free lump sum from the fund of 60,000 for every year of membership to the scheme subject to a maximum of 600,000 

  • Can I make additional voluntary contributions?

    Yes you can 

  • Can I change my nomination of beneficiary?

    You may change your nominated beneficiary or beneficiaries at any time with the scheme administrator 

  • Can I use the benefits as security to secure a mortgage?

    Yes. You can assign up to 60% of your accumulated benefits as additional security for a mortgage. 

Cytonn High Yield Fund
  • What is CHYF?

    Cytonn High Yield Fund (CHYF) is a specialized Collective Investments Scheme licensed by the Capital Markets Authority (CMA). CHYF has a heavy allocation in the Real Estate sector and thus enabling the investors to access the attractive returns offered by this sector through real estate backed securities.

  • What is the minimum investment in CHYF?

    The minimum initial investment into CHYF is Kshs 1,000,000.

  • What is the tenor for CHYF investments?

    All investments are subject to a 3 months lock-in period, after which investors can withdraw their funds if they so wish.

  • What return will CHYF offer?

    The performance of the fund will be based on the performance of the underlying assets, our target rate of return is 14%p.a.-15%p.a. This rate is not guaranteed

    The pricing for the fund will be done on a daily basis and the yields will be published on the daily newspapers where clients can confirm the prevailing rate.

  • What is the commission for selling CHYF?

    The commission will be 1% p.a. payable monthly, on a trailer basis. Subject to the override policy.

  • What will be the value proposition for CHYF?

    CHYF has the following value propositions:

    • Regulatory Oversight-The Capital Markets Authority has maintained oversight of the operation of CHYF including investment actions of the fund manager to ensure the Investors funds are protected;
    • Trustee Oversight- In addition to having regulatory oversight, the Fund also has an independent trustee who ensures that the fund operates in accordance with stipulated CIS regulations; this as well acts to protect the investors’ funds; and
    • Tax incentive- Being a regulated Unit Trust product, investors will only pay a first and final tax (withholding tax) of 15% on interest income.
  • Who are the service providers for CHYF?
    • Trustee: NatBank Trustee and Investment Services
    • Fund Administrator: Cytonn Asset Managers Limited
    • Fund Manager: Cytonn Asset Managers Limited
    • Custodian: State Bank of Mauritius (Kenya)
Cytonn Affordable Housing Investment Plan
Legal
Status of CHYS/CPN Investments
Appeal of the Ruling in Insolvency Cause E063 of 2021 and EO64 of 2021.
Progress of the Liquidation Process.
Debt Settlement Plan (Restructuring) vs. Liquidation.
Cytonn Real Estate Holdings.
Cytonn Investment Products
Cytonn Litigation.
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